Privacy Policy
This policy explains how Sync Channel Financial Planning (Sync Channel Financial Planning Co., Ltd., บริษัท Sync Channel Financial Planning จำกัด) processes personal data when you use syncchannel.store. We align our practices with Thailand’s Personal Data Protection Act (PDPA) for visitors who contact us from Thailand or about services offered here.
Data controller
Sync Channel Financial Planning (Sync Channel Financial Planning Co., Ltd.)
บริษัท Sync Channel Financial Planning จำกัด
Head office / สำนักงานใหญ่
43/9,Nimmanahaeminda Road
Mueang Chiang Mai, Chiang Mai 50200
Thailand
Phone: +66-53-218-647
Email: info@syncchannel.store
Tax ID (TIN): 0105886399635
For privacy requests, use the email address in the controller block above or call the phone number listed there.
What we collect
- Inquiry form: name, email, optional phone, and message text you submit.
- Consent choice: a value stored in your browser’s local storage under the key
scf-consent-choiceso we remember whether you accepted or rejected the cookie notice (no analytics runs either way). - Server logs: our hosting provider may process technical connection data (IP address, timestamp, user agent) to deliver the site and protect against abuse. We do not use those logs for advertising profiles.
We do not run analytics, advertising pixels, or third-party tracking on this website.
Purposes and legal bases
| Purpose | Data | Legal basis (PDPA) |
|---|---|---|
| Respond to your inquiry | Form fields | Legitimate interest / contract preparation at your request |
| Operate the contact form securely | Form fields, technical logs | Legitimate interest |
| Remember cookie notice choice | localStorage entry | Consent for non-essential storage notice |
Where inquiry data goes
When you submit the form, your browser sends a JSON request to /api/inquiry on the same domain. Our server-side handler receives the payload solely to read and respond to your message. We do not sell inquiry data or share it with ad networks.
Retention
- Inquiry messages: kept up to twenty-four months after we close the conversation unless a longer period is required for accounting or disputes, then deleted or anonymised.
- Consent choice: remains in your browser until you clear site data or change the choice via the cookie settings control.
- Server logs: rotated per hosting policy, typically under ninety days.
Your rights
Under the PDPA you may request access, correction, deletion, restriction, objection, and portability where applicable, and withdraw consent for processing based on consent. Contact us using the details above. You may lodge a complaint with Thailand’s Personal Data Protection Committee.
International transfers
If you email us from outside Thailand, your message may be viewed in Thailand where our staff works. We apply reasonable safeguards for such transfers.
Children
Our services target adults managing household finances. We do not knowingly collect data from children under twenty without guardian involvement.
Changes
We will post updates on this page with a revised effective date. Material changes affecting inquiry handling will be noted here.
Effective date: 9 October 2025 (proposed; pending business confirmation of operational details).